VerseIn Terms of Service

This revision was published on 16 September 2026 and applies from that date to accounts created on or after it. For accounts created before that date, the three changes in it that reduce your rights — the minimum age in Section 3.1, the consumption and deduction rules in Section 7.4A, and the immediate hiding of a published work on a single likeness notice in Section 11.4 — apply from 16 October 2026. Every other change in this revision applies from 16 September 2026.

1. About these Terms

These Terms of Service (the "Terms") govern your use of VerseIn, operated by Zuler Technology Pte. Ltd., a company incorporated in Singapore with its registered office at 991D Alexandra Rd, #02-17, Singapore 119972 ("we", "us", "our").

VerseIn is available through:

• the VerseIn mobile applications for iOS and Android (the "Apps");
• the VerseIn web application at versein.app, versein.ai and their subdomains, including the VerseIn Studio (the "Web App")

The Apps, and the Web App are together referred to as the "Service". These Terms apply to all of them, and to a single VerseIn account used across any of them.

By creating an account, making a purchase, or otherwise using the Service, you confirm that you have read and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

When you create an account and when you start a purchase, we keep a record of the version of these Terms presented to you, the time, and the request context (such as IP address and browser or device information), as evidence of your acceptance.

2. Definitions

• "Credits" means the virtual units consumed when you run a generation on the Service.
• "Consume", in relation to Credits, means having a generation you run charged against your Credit balance, whichever Credits are used, including Membership, rolled over, purchased, Goodwill and promotional Credits. A generation completed under any Unlimited entitlement on your account also counts as consuming Credits, valued in accordance with Section 5.6(e), even though no Credits are deducted from your balance for it. Credits returned to your balance automatically after a failed generation, as described in Section 5.2, are not consumed.
• "Goodwill Credits" means Credits we add to your balance as a gesture of goodwill or as compensation in connection with a support request, and which we identify as such when they are granted. Goodwill Credits are consumed in the same way as other Credits, and their consumption is taken into account under Section 7.4A.
• "Input" means any photo, video, audio, text prompt, or other material you submit to the Service.
• "Output" means the images, videos, audio, or other media the Service produces in response to your Input.
• "Membership" means a paid VerseIn subscription plan, as described on our pricing page. Your "Membership status" is whether such a plan is currently active on your account.
• "Purchase Channel" means the channel through which a given purchase was made: the Apple App Store, Google Play, or VerseIn Direct (our own web checkout).
• "Store" means Apple Inc. or Google LLC, as applicable.
• "Unlimited Period" means the fixed period during which an Unlimited entitlement applies to your account, as stated on the pricing page and shown to you before you confirm the purchase.
• "Explore" means the public feed inside the Service where users may choose to publish their creations.

3. Eligibility and your account

3.1 Minimum age

You must be at least 18 years old to create a VerseIn account, or older where the law of your country sets a higher age for the processing involved. The Service places a person from a photograph into video, which involves processing facial data, and it is not offered to children.

By creating an account you represent that you meet that age requirement. We keep a record of your acceptance of these Terms, including the version presented to you and when, as described in Section 1.

Where we have reason to believe an account holder is under the minimum age, we may ask for proof of age and may suspend the account until we receive it. If we establish that an account belongs to someone under the minimum age, we will close it and delete its content, and Section 7.9 applies to any Credit balance on it. A parent or guardian who believes a child has created an account may contact us at [email protected] and we will close it.

3.2 One account across all platforms

A single VerseIn account gives you access to the Apps and the Web App. You sign in with the same credentials on every platform, and your account, creations, Credit balance and Membership status are shared across them, as described in Section 5.

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account. If you sign in using a Google or Apple account, you authorise us to receive the identifier and email address that provider shares with us.

3.3 Guest accounts (Apps only)

The first launch of an App creates an anonymous guest account tied to that installation. Guest accounts are not available on the Web App. Guest balances and creations are recovered on a best effort basis only. Register an account to protect them and to use the same balance on the Web App. We may merge or expire long inactive guest accounts after giving reasonable notice where we have a means of contacting you.

3.4 One account per person

You may not maintain more than one VerseIn account at a time, create an account using false information, or create a new account after we have terminated a previous one. We may consolidate or suspend duplicate accounts, in particular where they are used to obtain promotional Credits or refunds repeatedly.

4. The Service

VerseIn lets you create AI generated images and videos, including placing a person from a photograph you provide into video templates, and manage the results in your account.

Features, templates, models and Credit costs may change, be added, or be withdrawn as the product evolves. We do not guarantee that any particular feature, template or underlying model will remain available. We may suspend the Service temporarily for maintenance, and we will try to give advance notice of material changes that adversely affect you where it is practical to do so. Where a model is included in an Unlimited entitlement, Section 5.6(g) also applies to its removal.

The Web App is provided for use with current versions of mainstream desktop and mobile browsers. We do not guarantee that every feature available in the Apps is available in the Web App, or the reverse.

We grant you a limited, non exclusive, non transferable, non sublicensable, revocable licence to access and use the Service in accordance with these Terms. Your rights in Output are governed separately by Section 8. No other rights are granted.

5. Credits, Membership, and cross platform entitlements

5.1 One wallet, one Membership

Your Credit balance and your Membership status are properties of your VerseIn account, not of any single platform. Credits you purchase or receive on any platform can be spent on any other platform, and a Membership purchased on any platform unlocks Membership features everywhere you are signed in to that account.

Where you buy a Membership determines who bills you, who processes cancellations, and how refunds work. It does not affect what the Membership gives you.

5.2 How Credits work

• Credits may be used only inside the Service. They have no cash value and are not redeemable, transferable, or exchangeable for other goods or services.
• Different features and models consume different numbers of Credits. The number of Credits a generation consumes depends on the model, the resolution, the duration and any other options you select. Where a Credit rate is shown per unit of duration, for example per five seconds of video, the total cost of a generation is that rate multiplied by the duration you select. Current Credit costs are shown in the Service before you confirm a generation. The figure shown to you at the point of confirmation is the total Credit cost for the options you have selected.
• If, because of a technical error, the number of Credits deducted for a generation is higher than the total cost shown to you at the point of confirmation, we will return the difference to your balance on request.
• If a generation fails for technical reasons, the Credits reserved for that job are returned to your balance automatically.

5.3 Expiry and changes

Credits granted by a Membership, including each monthly instalment of a yearly Membership, remain usable for 60 days from the date they are granted and then expire. Unused Membership Credits therefore carry over into the next billing period until those 60 days end.

Credits in a Credit pack you purchase do not expire.

Promotional or bonus Credits, including Goodwill Credits, may carry an expiry date or additional conditions, which we will state when they are granted.

Credits are used in order of expiry, so Credits that expire soonest are used first.

5.4 Renewal and cancellation

Memberships renew automatically for successive periods of the same length at the then current rate until cancelled.

• Purchases through the Apple App Store or Google Play: cancel in your Store account settings at least 24 hours before the end of the current period.
• Purchases through VerseIn Direct: cancel at any time in Account Settings, in no more steps than were required to subscribe.

Cancelling stops future renewals. Your Membership benefits continue until the end of the period you have already paid for.

A renewal charge may be refundable within three days of the charge, as described in Section 7.4.

Introductory offers. Where a Membership is offered at an introductory or first period price, it renews at the regular price shown to you before you confirm the purchase, unless you cancel before the introductory period ends.

Credit multiplier. Where you buy a Membership through VerseIn Direct with a credit multiplier, you are billed the plan price multiplied by the selected multiplier for each billing period, and each period grants the plan's Credits multiplied by the same multiplier. The Membership is a single subscription: cancellation and refunds apply to the whole Membership and its whole charge, not to part of it.

We may change Membership pricing. If a change affects an active Membership, we will notify you before it takes effect, and you may cancel before the change applies.

5.5 Ending a Membership

When a Membership ends, Membership features become unavailable. Membership Credits already granted remain usable until their own expiry under Section 5.3, and no further Membership Credits are granted.

5.6 Unlimited plans

Where a plan, model, or feature is marketed as "Unlimited", this Section applies in addition to the rest of Section 5.

(a) What Unlimited means. Unlimited means that, for the duration stated at the point of purchase and on the pricing page, generations using the supported models and resolutions included in your plan do not consume Credits from your balance, and no fixed cap applies to the total number of such generations. Unlimited applies only to the models, resolutions, maximum per generation durations and durations identified for your plan on the pricing page. A generation that exceeds those limits, including one longer than the maximum duration included for that model, is a Credit based generation and consumes Credits in the ordinary way.

(b) Duration. Each Unlimited entitlement runs for a fixed period stated on the pricing page and shown before you confirm the purchase. The period is counted from the date of activation or purchase. An Unlimited Period included with a paid Membership forms part of that Membership. It is not a free trial, and it does not give you any right of cancellation or refund other than as set out in Section 7.

(c) Fair use. We may limit, suspend, throttle, or place on a slower processing queue any usage that is automated, or that materially exceeds typical individual use, in order to protect Service quality for other users.

(d) Queue and performance. Unlimited generations are processed on a standard queue, separate from the priority queue used for Credit based generations. Generation speed, throughput, and parallel capacity are not guaranteed and adjust dynamically with overall platform load. During periods of high demand, generation speed may vary and additional concurrency limits may apply. The number of Unlimited generations you may have running or queued at the same time is limited, and that limit may be as low as one, so that you may need to wait for one generation to finish before starting another. Where we publish expected or maximum queue wait times for peak periods on the pricing page, those figures are indicative estimates based on recent platform load. They are not guarantees, and actual waits may be shorter or longer. Unlimited guarantees access to the included models for the stated duration; it does not guarantee processing speed, queue position, or completion within any particular time. A description of an entitlement as "Unlimited" is a description of access and duration only. It is not a representation about generation speed, queue wait, queue position, throughput, concurrency, or the number of generations achievable within any given period.

(e) Credit equivalent value. For the purposes of Section 7, each generation completed under an Unlimited entitlement is valued at the number of Credits that generation would have consumed had it been run as a Credit based generation at the rate then in effect. This valuation is used only to determine the amount of a refund under Section 7. It does not create a debt, and no Credits are deducted from your balance for a generation run under an Unlimited entitlement.

(f) Acknowledgment at purchase. Before you confirm the purchase of a plan that includes an Unlimited entitlement, we present the matters set out in this Section 5.6, in particular that Unlimited describes access and duration rather than speed, that concurrency limits apply, and that generations run under it are valued in Credits for the purposes of Section 7. We keep a record of that presentation and of your acceptance, as described in Section 1.

(g) Changes during an Unlimited Period. We may add models to an Unlimited entitlement at any time. If we remove a model from your Unlimited entitlement during an Unlimited Period, or materially reduce the resolutions or maximum durations included, you may contact us within 14 days of the change and request either a pro rata refund for the remainder of that period or an extension of equivalent value.

6. Purchases and billing

Depending on where you buy, your purchase is processed by Apple, by Google, or by our payment providers (currently Stripe, with RevenueCat used for subscription management). The relevant provider's terms, policies and refund rules also apply to that transaction.

You must provide accurate, current and complete payment information and keep it up to date. If a renewal payment fails, we may retry it and may suspend Membership features until payment succeeds.

Charges made through VerseIn Direct appear on your card or bank statement under a name that identifies VerseIn or Zuler Technology. If you do not recognise a charge, contact us at [email protected] before contacting your bank or card issuer, so that we can identify it and, where appropriate, refund it.

7. Refunds

7.1 Where to request a refund

Who can refund a purchase depends on where you made it.

• Apple App Store: Apple processes all refunds for purchases made through the App Store. We cannot issue them. Request a refund at reportaproblem.apple.com.
• Google Play: Google handles requests made within 48 hours of purchase. After 48 hours, contact us at [email protected] and we will apply the policy in Sections 7.2 to 7.4.
• VerseIn Direct: contact us at [email protected]. We apply the policy in Sections 7.2 to 7.4 and will respond within five business days.

Where we decline a refund or deduct from it, we will tell you which Section we are applying. Section 7.10 applies if you want that decision reviewed.

7.2 Three day refund for Credit packs

For any Credit pack bought through VerseIn Direct or Google Play, you may request a full refund within three days of purchase, without giving a reason, provided that you have not consumed any Credits since that purchase, subject to Section 7.4A (consumption and deductions).

If you have consumed any Credits since that purchase, the pack is treated as used and is no longer refundable under this Section, except as provided in Section 7.4A, and except where a refund is required by law.

When a Credit pack is refunded under this Section, the Credits in that pack are removed from your balance, as described in Section 7.6.

7.3 Three day refund for first time Memberships

For a first time Membership bought through VerseIn Direct or Google Play, you may request a full refund within three days of the initial purchase, without giving a reason, provided that you have not consumed any Credits since that purchase, subject to Section 7.4A (consumption and deductions).

If you have consumed any Credits since that purchase, the Membership is treated as used and is no longer refundable under this Section, except as provided in Section 7.4A, and except where a refund is required by law.

When a first time Membership is refunded under this Section, the Membership ends immediately, automatic renewal is cancelled, and the Credits granted by that Membership are removed from your balance, as described in Section 7.6. Any Unlimited entitlement included with that Membership also ends immediately.

Renewal charges are not covered by this Section. Section 7.4 applies to them instead.

7.4 Three day refund for renewals

For any Membership renewal charged through VerseIn Direct or Google Play, you may request a full refund of that renewal charge within three days of the charge, without giving a reason, provided that you have not consumed any Credits since the renewal was charged, subject to Section 7.4A (consumption and deductions).

If you have consumed any Credits since the renewal was charged, the renewal is treated as used and is no longer refundable under this Section, except as provided in Section 7.4A, and except where a refund is required by law.

When a renewal charge is refunded under this Section:

• the Membership period paid for by that renewal ends immediately and automatic renewal is cancelled;
• the Credits granted by that renewal are removed from your balance, as described in Section 7.6; and
• Credits granted by earlier Membership periods remain usable until their own expiry, as described in Sections 5.3 and 5.5.

7.4A Consumption and deductions (applies to Sections 7.2 to 7.4)

(a) What counts as Consumption. In this Section, "Consumption" means the Credits you have consumed since the purchase or renewal, whichever Credits were used, including Membership, purchased, promotional and Goodwill Credits, together with the Credit equivalent value of any generations run under an Unlimited entitlement as determined by Section 5.6(e).

(b) Effect of Consumption. Where your Consumption is greater than zero, the purchase or renewal is treated as used and a full refund is not available under Sections 7.2 to 7.4.

(c) Deduction. Where we nevertheless issue a refund, whether as a gesture of goodwill or because a refund is required by applicable law, we reserve the right to deduct the value of your Consumption from the refundable amount. Any deduction made under this paragraph is capped at the amount you paid, and Credits accounted for in that deduction are not deducted again from your balance under Section 7.6.

(d) Scope. This Section does not extend the three day period in Sections 7.2 to 7.4, does not apply where we reasonably believe the refund right is being used abusively as described in Section 7.8, and does not limit any refund you are entitled to under Section 7.5 or under applicable law.

7.5 Statutory withdrawal and consumer rights

EEA, UK and Switzerland. If you are a consumer resident in the European Economic Area, the United Kingdom or Switzerland, you may have a statutory right to withdraw from a contract for digital content or digital services within 14 days.

Credits and Membership benefits are supplied to your account immediately after purchase. Before you confirm a purchase, you request that supply begins immediately and acknowledge that you lose your right of withdrawal once it has begun. Where the law of your country does not allow that right to be lost in this way, you may withdraw in accordance with that law.

Other countries. If the law of your country of residence gives you a mandatory right to withdraw from, cancel, or regret a purchase of digital content or digital services within a set period, we honour that right in accordance with that law, even where a refund would not otherwise be available under Sections 7.2 to 7.4. This includes, for example, the seven day right of regret under Article 49 of the Brazilian Consumer Protection Code (Law No. 8.078/1990). To exercise such a right, contact us at [email protected] within the period your law provides and tell us the country you are resident in.

This does not affect the refunds available under Sections 7.2 to 7.4, or any other right you have under applicable law.

7.6 Effect of a refund or chargeback

This Section applies whenever a purchase is refunded or reversed, whichever Purchase Channel it was made through and whatever the reason, including a refund issued by Apple or Google, a refund we are required to make by law, and a chargeback or payment dispute under Section 7.7.

• The Membership period, Unlimited entitlement or other benefit paid for by that purchase ends.
• The Credits granted by that purchase are removed from your balance. Goodwill Credits granted in connection with that purchase are also removed.
• If some of those Credits have already been consumed, we deduct an equal number of Credits from the other Credits in your balance.
• If your balance is not enough to cover that deduction, your balance becomes negative by the shortfall. Credits you receive afterwards, whether purchased, granted by a Membership or promotional, are applied first to bring your balance back to zero, and you cannot run Credit based generations while your balance is negative.

Where a refund is made under Section 7.4A, the Consumption already accounted for under that Section is not deducted again under this Section, and your balance does not become negative as a result of it. Any Credits still remaining from the refunded purchase are removed as described above.

If a refund is reversed, or a chargeback or payment dispute is withdrawn or decided so that the charge stands, we restore the benefit and the Credits removed under this Section, to the extent they would still be valid.

7.7 Chargebacks and payment disputes

If you believe a charge is wrong, contact us first at [email protected]. Most billing problems can be resolved faster that way, including refunds under Sections 7.2 to 7.4.

Initiating a chargeback or payment dispute for a charge that is not refundable under this Section 7, including a charge for Credits or a Membership period you have already consumed, is a breach of these Terms.

When a chargeback or payment dispute is opened for a charge, we suspend the benefit that charge paid for and remove its Credits in accordance with Section 7.6 while the dispute is pending. If the dispute is withdrawn or decided so that the charge stands, Section 7.6 applies to restore them. We may suspend or terminate accounts that repeatedly initiate unfounded chargebacks.

You authorise us to share with the payment provider and your card issuer the records reasonably needed to respond to a chargeback or payment dispute, including your account details, purchase and refund history, records of your acceptance of these Terms, records of the generations run on your account, including generations run under an Unlimited entitlement and their Credit equivalent values under Section 5.6(e), and records of your use of the Credits and features the charge paid for.

7.8 Abuse of refunds

We may decline a refund, and may suspend an account, where we reasonably believe the refund right is being used abusively, including repeated purchase and refund cycles, refunds across multiple accounts controlled by the same person, or purchases made in order to obtain promotional Credits.

7.9 Account deletion

Before you confirm deletion, the Service shows you your current Membership status and how it is billed, and warns you that your remaining Credits will be forfeited. Deletion proceeds only after you confirm at that screen.

Credits remaining at the moment of account deletion are forfeited and are not refunded. Deleting your account does not by itself withdraw a refund request you have already made under Section 7.2, 7.3 or 7.4.

Deleting your account cancels a VerseIn Direct Membership bought with a credit multiplier immediately, without a refund for the current period. It does not cancel any other Membership, including a Membership billed through the Apple App Store or Google Play or any other VerseIn Direct Membership. Cancel those separately before deleting your account, as described in Section 5.4, or billing continues.

7.10 Review of a refund decision

If we refund less than you expected or decline a refund, and you believe the decision is wrong, reply to our decision and ask for it to be reviewed. A member of our team who was not involved in the original decision will review the case and respond within five business days, explaining the outcome and the Section it rests on. This is in addition to, and does not affect, any right you have to bring a dispute under Section 22 or to complain to a consumer protection body in your country.

8. Output: ownership and permitted use

8.1 We claim no ownership

As between you and us, you own the Output you generate, to the extent that ownership is available under applicable law. We make no claim of ownership or copyright over Output generated for you.

8.2 Copyright in AI output

Output is produced by AI models. In many jurisdictions, material generated without sufficient human authorship is not protected by copyright. This means that although you may use your Output as permitted below, you may not be able to prevent others from using similar material, and other users may receive Output that resembles yours. We make no representation that any Output is protectable, original, or free of third party rights.

8.3 Your use of Output

Subject to your compliance with these Terms, you may use the Output you generate. This is a contractual permission from us. It is not a warranty that any particular use is lawful, and it does not transfer to you any rights in third party material, brands, or personal likenesses appearing in your Input or Output. You are responsible for obtaining any further permissions your intended use requires.

Your rights under this Section are conditional on your account remaining in good standing and on your compliance with Section 8.4 and Section 10. If your account is terminated for breach, the permission ends, although we will not pursue you for uses that had already occurred while it was in force.

8.4 Watermarks and provenance markings

Output generated on a free plan may carry a visible VerseIn watermark. You may not remove, crop, obscure or alter it unless the Output was generated on a plan that excludes watermarks.

Output may also carry embedded provenance metadata identifying it as AI generated. You may not remove or tamper with that metadata. See Section 9.

9. AI transparency

Output is artificially generated or manipulated. We may apply machine readable provenance markings to Output so that it can be detected as AI generated, and we apply visible indications where required.

You remain responsible for how you use and share Output, including complying with any law that requires synthetic or manipulated media to be disclosed to the people who see it, and for not presenting Output as authentic footage of real events or as an endorsement by any person depicted.

10. Your Input, consent, and conduct

10.1 Rights in your Input

You retain your rights in the Input you provide. You grant us a non exclusive, worldwide, royalty free licence to host, store, process, reproduce and display your Input and Output as necessary to operate, secure and support the Service, including processing by the third party AI providers that run your requests, and moderation as described in Section 12.

We do not use your Input or Output to train AI models, and our agreements with our AI providers require the same of them. Details are in our Privacy Policy.

10.2 Photographs of people

You may upload photographs only of yourself, or of people who have given you their consent.

Placing a person from a photograph into a video involves extracting and processing facial data. Some laws treat that data as biometric information and require notice and consent before it is collected. What facial data we process, why we process it, who it is disclosed to, and how long it is kept are set out under "Photos and facial data" in our Privacy Policy, which you accept when you create an account and which forms part of the notice those laws require. You consent to that processing by uploading a photograph for this purpose, and you may withdraw that consent by deleting the photograph and the creations made from it, or your account.

Where the photograph is of someone other than you, you confirm that you have obtained from each identifiable person every consent or release that applicable law requires, including written consent where biometric privacy laws require it, and that you will provide evidence of that consent if we reasonably ask for it. That confirmation is in addition to the notice and consent we obtain, and does not replace it.

You must not upload photographs of minors other than with the consent of a parent or guardian, and never in a sexualised context.

10.3 Prohibited use

You must not use the Service for any of the following. This list describes categories of prohibited use; it is not exhaustive, and conduct that falls outside it may still breach these Terms or the law.

Child safety. Generate, upload, request or share any material that sexualises a minor or depicts a minor in a sexually explicit or exploitative way, including material generated entirely by AI. Upload a photograph of a minor other than with the consent of a parent or guardian, or place a minor into any sexualised, violent or degrading context. We report material of this kind to the authorities and to the relevant reporting bodies, and we terminate the account permanently.

Non consensual and intimate imagery. Generate or share sexual or intimate imagery of an identifiable person who has not agreed to it, place any identifiable person into sexually explicit content, or remove or alter clothing on an image of a real person. This applies whether or not the image is presented as real.

Deception and impersonation. Depict a real person saying or doing something they did not say or do in a way that is intended or likely to mislead, impersonate any person or organisation, present Output as authentic footage of a real event, or present it as an endorsement by a person who has not given one.

Elections and civic processes. Generate or share synthetic media of a candidate, official or election authority intended to mislead voters, misrepresent voting procedures, eligibility or results, or interfere with a referendum, census or other civic process.

Fraud and financial harm. Generate or share content for a scam, phishing, a fake endorsement or testimonial, a fraudulent investment or giveaway, identity theft, or the creation or verification of false identity documents, or to defeat an identity verification or liveness check.

Biometric surveillance. Use the Service, or its Output, to identify, track, profile or surveil a person, to match a face against any database, or to build or enrich a facial recognition dataset.

Harassment, hate and violence. Harass, bully, threaten, defame or degrade any person or group, generate content that attacks or demeans people on the basis of a protected characteristic, or that promotes, glorifies or incites violence, terrorism, self harm or an eating disorder.

Rights of others. Generate or share content that infringes the intellectual property, privacy, publicity or other rights of any person.

Anything unlawful. Use the Service in violation of any applicable law, or in a way that would cause us to violate one, including sanctions and export control laws.

You must not reverse engineer, decompile, scrape, crawl, overload or interfere with the Service, circumvent rate limits, watermarks, security or safety controls, access the generation service other than through our official Apps and Web App, use automated tools or scripts, resell or sublicense access, or use the Service to build a competing dataset or model.

11. Sharing to Explore (user generated content)

11.1 Publishing is optional

You may choose to publish a creation to Explore, the public feed inside the Service. Publishing is always opt in: nothing you create is shared unless you choose to share it, and you can withdraw a published work at any time from its page, after which it is removed from the feed.

When you publish a work, the following become visible to all users of the Service: the work itself (with a VerseIn watermark), your display name and avatar, the title of the template or the prompt it was made from, and its view, like and reuse counts. Other users may reuse the work's creation parameters — its prompt, template and settings, but never your uploaded photographs or other Input — to create their own version.

11.2 Licence for published works

In addition to the licence in Section 10.1, for as long as a work remains published you grant us a non exclusive, worldwide, royalty free licence to publicly display it within the Service, including in the Explore feed, in recommendations, and alongside its creation parameters for reuse by other users. This licence ends when you withdraw the work or delete it, except for the time reasonably needed to purge caches and backups.

11.3 Community rules

We have zero tolerance for objectionable content and for abusive users. You must not publish content that is sexually explicit or sexualises anyone, violent, hateful, harassing, deceptive, unlawful, that depicts a real person without the consents these Terms require, or that otherwise violates Section 10. The first time you share to Explore, the Service asks you to confirm these community rules.

11.4 Reporting, blocking, and enforcement

Every published work can be reported from inside the Service with a reason, and you can block a user so their published works no longer appear in your feed. Works that accumulate reports may be hidden automatically pending review. A report that someone's likeness has been used without their agreement is handled as a priority notice under Section 14.1: a single such notice hides the work immediately, before review. We review reports promptly — normally within 48 hours — remove content that violates these Terms, and suspend or terminate the accounts of repeat or serious offenders, including removing them from Explore.

Hiding a work, whether on accumulated reports or on a priority notice, is a precaution and not a finding against you. If review clears the work we restore it, and Section 11.5 applies if you believe the decision was wrong.

11.5 Appeals and responsibility

If your work was removed or hidden and you believe this was a mistake, contact [email protected] and we will re-review it. Published works are user content: we do not endorse them and are not responsible for them, but we act on valid reports and legal notices as described in Section 14.

12. Moderation and enforcement

Inputs and Outputs are subject to automated screening, and to limited human review by trained personnel under access controls, for safety and legal compliance purposes. An Input or Output may be blocked, rejected or removed as a result.

Blocking or rejection of an Input is not a defect in the Service and does not by itself entitle you to a refund of Credits, Membership fees or any other amount.

We may, but are not obliged to, monitor content. We may remove content, and suspend or terminate accounts, that breach these Terms, and may report unlawful content to the authorities where required. Our ability to remove content does not create a duty to do so.

12.1 Retention and inactive accounts

We keep your Input and Output for as long as your account is active and you have not deleted them, and for the periods set out in our Privacy Policy. Uploaded photographs and the facial data derived from them are kept no longer than the purpose requires, and are deleted on the schedule stated in that policy.

If an account has not been signed in to for 24 months, we may delete the content stored on it, and may close the account. We will give you at least 30 days notice by email before we do, so that you can sign in or download what you want to keep. Section 7.9 applies to any Credit balance on an account closed this way.

You can delete individual creations at any time from within the Service. Deletion removes them from the Service promptly, except for the time reasonably needed to purge caches and backups, and except where we must retain a copy to comply with a legal obligation, to respond to a notice under Section 14, or to resolve a dispute.

13. Intellectual property in the Service

The Service, including its software, design, templates, models we license, and trademarks, is owned by Zuler Technology Pte. Ltd. or its licensors and is protected by law. You may not remove, alter or obscure any proprietary notice.

If you send us feedback, suggestions or ideas about the Service, we may use them without restriction or compensation.

14. Copyright, likeness and other complaints

We respect intellectual property and personality rights and expect users to do the same.

14.1 Likeness notices (priority)

If a published work uses your face or likeness and you did not agree to it, tell us and we will act on it first. This is a priority lane, not an ordinary report:

• You do not need a VerseIn account. Send the notice to [email protected], or use the notice and removal form on our support page. The person who needs this route may never have used the Service.
• A single notice hides the work immediately, before we review it. Removal comes first and review follows, because the deadline for acting on a notice of this kind leaves no room to wait for a second complaint.
• We aim to complete review within 48 hours of receiving a complete notice, and we work through these notices ahead of other reports.
• A complete notice identifies the work, states that the likeness is yours and that you did not agree to its use, and gives us a way to reach you. We may ask for enough information to satisfy ourselves that the notice is genuine, and we will not ask for more personal data than that requires.
• We notify the uploader, who may respond, and we terminate the accounts of repeat offenders.

Submitting a notice about a likeness that is not yours, or that you did agree to, is a breach of these Terms and may expose you to liability.

14.2 Copyright and other rights

If you believe content on the Service infringes your copyright, trademark, privacy or publicity rights, send a notice to [email protected] identifying the content, your rights, and your contact details, with a statement made in good faith that the use is unauthorised. We will remove or disable access to content that a complete notice reasonably shows to be infringing, notify the uploader, who may submit a counter notice with their justification, and terminate the accounts of repeat infringers. Knowingly false notices may expose you to liability.

15. Third party services

The Service depends on third parties, including app stores, payment processors, cloud infrastructure and AI model providers. Their availability is outside our control and their own terms govern your dealings with them. We are not responsible for third party services we do not operate.

16. App store terms

If you obtained an App from the Apple App Store or Google Play, that store's terms also apply.

These Terms are between you and Zuler Technology Pte. Ltd. only, and not with Apple Inc. or Google LLC. The store operator has no obligation to provide maintenance, support or warranty for the App, and is not responsible for addressing any claim relating to it, including product liability, regulatory compliance and intellectual property claims. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third party beneficiaries of these Terms and may enforce them against you.

You confirm that you are not located in a country subject to a comprehensive sanctions regime, and are not on any restricted parties list.

17. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including merchantability, fitness for a particular purpose, non infringement, and uninterrupted or error free operation.

We make no warranty that Output will match your prompt, meet your expectations, be accurate, be original, or be free of third party rights.

Third party infrastructure. The Service relies on third party computational infrastructure, including GPU providers, cloud vendors, and AI model providers. Output quality, generation speed, latency, throughput, queue times, and Service availability may be affected by the performance or availability of that infrastructure. We do not guarantee any particular generation speed, queue position, or processing time, and any estimated times shown in the Service or on the pricing page are indicative only. We make no warranty regarding third party infrastructure and are not liable for any delay, interruption, degraded performance, or reduced Output quality attributable to it.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law, including under the Singapore Consumer Protection (Fair Trading) Act and any equivalent consumer legislation in your country of residence.

18. Limitation of liability

To the maximum extent permitted by law:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill; and
• our total aggregate liability for all claims arising out of or relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim and SGD 100.

These limits do not apply to liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence.

19. Indemnity

You will indemnify us and hold us harmless from claims, damages and reasonable legal costs arising from your Input, your use of the Service in breach of these Terms, your use of Output, or your violation of any law or of the rights of any person, including claims by people depicted in photographs you upload without the consent these Terms require.

This Section does not apply to the extent the claim arises from our own breach of these Terms, and does not apply where you are a consumer and the law of your country of residence prohibits it.

20. Suspension and termination

You may stop using the Service and delete your account at any time from within the Apps or the Web App. Section 7.9 applies to your Credit balance.

We may suspend or terminate your account if you breach these Terms, or discontinue the Service with reasonable notice. Where we suspend or terminate your account, we will tell you why, unless doing so would be unlawful or would compromise the prevention of fraud or abuse, and you may ask us to reconsider by contacting [email protected].

Sections that by their nature should survive termination, including licences already exercised, Sections 7.6, 7.7, 8.2, 13, 17, 18, 19, and 22, survive.

21. Force majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, governmental action, internet or utility failures, or the failure or unavailability of third party providers, including AI model providers.

22. Governing law and disputes

These Terms are governed by the laws of Singapore, without regard to conflict of laws rules.

Informal resolution first. Before either of us starts arbitration or court proceedings, the party raising the dispute must send the other a written notice describing the dispute, the relief sought, and the name, email address and account details of the person raising it. Notices to us go to [email protected]. We will both try in good faith to resolve the dispute informally for 60 days after the notice is received. Neither of us may start proceedings until that period has ended, except to seek urgent injunctive relief, and any time limit for bringing the claim is paused during it.

Any dispute arising out of or in connection with these Terms or the Service, including any question about their existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with its Arbitration Rules, which are deemed incorporated by reference. The seat shall be Singapore, the tribunal shall consist of one arbitrator, and the language shall be English.

Where the amount in dispute is below SGD 1,000, either party may instead bring the claim in a court or small claims tribunal of competent jurisdiction in the place where you reside. We will bear the administrative and arbitrator fees of any consumer arbitration under this Section to the extent those fees exceed what you would have paid to file the same claim in your local court.

Disputes are resolved on an individual basis. To the maximum extent permitted by law, you and we each waive the right to participate in a class action, class wide arbitration or representative proceeding, and the arbitrator may not consolidate more than one person's claims.

Mass arbitration. If 25 or more notices or arbitration demands raising substantially similar claims are submitted by or with the assistance of the same law firm, group or coordinated representatives, they will be handled in batches of no more than 25 claims each. The first batch proceeds as bellwether cases, and the remaining claims, together with any filing or administrative fees for them, are stayed until the first batch has been decided. Following the bellwether decisions, the parties will attempt in good faith to resolve the remaining claims, including through mediation, before later batches proceed. Any time limit for bringing a stayed claim is paused while it is stayed. Where this paragraph is not enforceable for a particular claim, that claim is resolved individually in a court of competent jurisdiction.

We may seek injunctive relief in any court to protect our intellectual property rights.

Nothing in this Section deprives you of mandatory consumer rights, including any right to bring proceedings in your place of residence, where the law of your residence grants them on a non waivable basis.

Any claim must be brought within twelve months after the events giving rise to it, or within any longer period required by applicable law.

23. Changes to these Terms

We may update these Terms. Material changes will be announced in the Apps or on the website with the "Last updated" date revised, and at least 30 days before they take effect where the change materially reduces your rights. Continued use after changes take effect constitutes acceptance. If you do not agree, stop using the Service and delete your account.

24. General

These Terms, including the Unlimited plan terms in Section 5.6, together with the Privacy Policy and any policy or documentation expressly incorporated by reference in these Terms, are the entire agreement between you and us regarding the Service. Where such an incorporated document conflicts with these Terms, these Terms control. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor.

These Terms do not create any agency, partnership, joint venture or employment relationship between us.

25. Contact

Questions about these Terms: [email protected]

Postal: Zuler Technology Pte. Ltd., 991D Alexandra Rd, #02-17, Singapore 119972